MLC Dispute Resolution & Grievance Procedures

This course introduces the formal frameworks, legal rights, and structural processes required to address and resolve seafarer complaints under the Maritime Labour Convention (MLC, 2006). Participants examine the mandatory steps for handling onboard and onshore grievances, distinguishing between informal mediation techniques and formalized, documented dispute tracks. By focusing on maintaining strict confidentiality, protecting crew members against retaliation, and ensuring transparent communication between seafarers, shipowners, and flag state authorities, the curriculum equips maritime personnel and managers with the tools to handle workplace conflicts fairly while maintaining full regulatory compliance.